Our Services

We provide simple and effective business support services for small to mid-size organizations.

Technical Writing

Clear, accurate, and STREAMLINED documentation is essential for effective operations. We create professional, user-friendly materials that support training, compliance, knowledge management, and daily workflows.

  • Policies, standard operating procedure (SOPs), work instructions, manuals, handbooks
  • Technical Manuals and User Guide
  • Employee Handbooks and Onboarding Documentation
  • Process maps, workflows, swim-lane diagrams
  • Proposal templates and capability statements
  • System documentation (IT, security, customer service, HR)
  • Cybersecurity documentation (Authorization to Operate [ATO] documentation)

Our writing style is clean, consistent, and tailored to each client’s operational environment.

Documentation & SharePoint Governance

We help businesses build structured, STREAMLINED, and sustainable document ecosystems using Microsoft 365 and SharePoint. Our approach ensures your content is organized, secure, easy to find, and compliant with internal and external requirements

  • SharePoint library design & site architecture
  • Metadata, versioning, and classification structures
  • Automated and manual document lifecycle workflows
  • Documentation for document control and governance
  • Permission structures and access controls
  • Dashboards, KPI lists, and reporting tools
  • Migration support and library cleanup
  • Document templates and packages

These services are essential for organizations that need a structured, audit-ready, and scalable documentation environment.

Quality-as-a-Service (Qaas)

We offer flexible, outsourced Quality Management support that gives businesses access to expert guidance without the cost of full-time staffing. Whether you’re building a new QMS or improving an existing one, we help you stay organized, compliant, and audit-ready.

  • Integrated Management Systems (ISO 9001:2015, ISO 20 20000-1, ISO 27001) QMS creation, updates, and maintenance
  • Internal audit planning & execution
  • Management Review preparation and delivery
  • Corrective action (CAR) and continual improvement programs
  • KPI and performance dashboard development
  • Document control and process governance
  • Supplier evaluation and performance management

Our QaaS model is ideal for small organizations that need strong quality systems but lack the internal resources to build and maintain them.

Additional Services we Offer

Compliance Support (ISO, CMMC, CMMI), Security Awareness, Operations Security (OPSEC), Branding, Video Editing